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Frequently Asked Questions

Frequently Asked Question

1. How many electric vehicles are actually on the road today?

Currently, there are over 100,000 EVs on the road today in Canada. By the year 2025 there will be over 350 EV models to choose from, including vehicles from all of the World’s largest vehicle manufacturers

Examples: Tesla Model 3, BMW i3, Nissan LEAF, Chevy Bolt, Porsche Taycan

2. Are electric vehicle charging stations safe to use all year round?

YES. Electric vehicle chargers are CSA/ UL/ cUL certified and are completely safe to use. In fact, the EV regulates the flow of energy to the vehicle using SAE J1772 protocol (North American standard). The EV charger is no different than any other electrical appliance.

3. How long does it take to charge an electric vehicle?

It depends on the type of vehicle, size of battery, and type/size of the charging station. For example, a Level 1 charging station (110-120v) can take days to charge an EV from empty whereas a Level 2 charger (220-240v) can take as little as 4-6 hours. Level 3 (480-600v) can take as little as 30-45 minutes

4. How long do EV chargers last?

Our charging stations can be warranted for up to 10 years and some of the earliest deployed EVSE has been installed for 8-10 years and continue to operate.

5. Do they work in cold climates/ extreme weather?

YES. Our charging stations are NEMA 3R and NEMA 4 certified for extreme weather. NEMA 4 operates at -40 to +50C

7. What kind of service do I need to install charging stations?

Level 2 EV charging stations require a 220-240v service entrance and a dedicated circuit that ranges from 40-80 amps. Any electrician can install the charging stations and Green Dot has a preferred vendor list to help with that.

8. Do the Green Dot chargers require maintenance?

VERY LITTLE. Green Dot chargers carry the best warrantee on the market. No maintenance is needed; however, we recommend regular inspection of the equipment and proper use and stow of the EV charging cable.

9. Do I need Ethernet connection? Can I use Wi-Fi, or cellular?

VERY LITTLE. Green Dot chargers carry the best warrantee on the market. No maintenance is needed; however, we recommend regular inspection of the equipment and proper use and stow of the EV charging cable.

10. What is the Return on Investment? How much money can I earn monthly?

There is no fast answer. It depends on the location, utilization and market demand. That said, we see ROIs as fast as 3 months in high traffic locations. We also offer innovative programs which reduce the initial capital requirement, maximizing revenue generation. Let our product experts work our estimated ROI for your specific application.

11. Do you offer an extended warrantee? What does it include?

Two (2) year standard warrantee and an optional extended warrantee for up to 10 years.

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Hyatt Place

Mississauga, ON: In collaboration with Hyatt Place Toronto/ Mississauga Centre, CHARGERQUEST installs publicly accessible electric vehicle charging stations at this brand new hotel property. Located at 5787 Hurontario Street, in the heart of Mississauga’s business district near Hwy 401, the property boasts modern decor and amenities including a restaurant and state-of- the-art conference facility. The hotel offers contemporary design and an energizing vibe that encourages travellers to connect, collaborate, and socialize over coffee and cocktails.

ChargerQuest (CQ) is Canada’s EV Charging Network. CQ owns and operates smart EV charging infrastructure hosted at premier real estate properties, businesses, parking lots and high-traffic hubs. CQ leverages the most innovative charging technology, placing electric vehicle charging stations everywhere YOU want to be.

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ChargerQuest continues to expand its EV charging network

Ottawa, ON:  ChargerQuest and Place D’Orleans partner together to create an electric vehicle charging hub with five (5) public EV charging stations installed and many more planned in the future. Place d’Orléans is a beautifully designed regional shopping centre with an extensive selection of retailers to meet the needs of the surrounding affluent market. Anchored by Hudson’s Bay, Sport Chek, Mark’s, Farm Boy and AUB44, Place d’Orléans is one of the largest shopping centres in the Ottawa area. The centre is located in the east-end of Ottawa in the growing suburb of Orléans.

“Place d’Orleans is excited to be working in partnership withCharger Quest to offer five new EV charging stations on site, in keeping with our green initiatives for a better tomorrow.” – Emma Martin, Marketing Manager – Place D’Orleans

“ChargerQuest is pleased to partner with Place D’Orleans, a remarkable destination for local residents and a great place for EV owners to stop, shop, dine and re-energize their vehicles.” Christopher Misch – Founder, ChargerQuest